Refunds & Returns

Online Order Refund & Return Policy

To change or cancel your order:
Please call the store you selected as your pick-up location or email webstore@motherearthgarden.com with your name and Order #. Refunds will be issued to the payment method used when placing your order. If you need to add more items, please place a new order.

To return items from an order you picked up:
Non-plant returns are accepted in store within 30 days, with proof of purchase (i.e. your packing slip). Product may be returned to either of our shops, regardless of original purchase location.
We do not accept returns on plant material. All plant sales are final.
Consignment items are returnable for store credit only.
Sale-priced & discounted items are final sale.

If your order has has not been picked up within 30 days, especially if it contains live plant material, we reserve the right to restock all items in the order and issue you a refund.

Need to reach us for any other reason? Email webstore@motherearthgarden.com